Shipping policy

Last Updated: [06/15/2026]

Thank you for shopping with us. We work hard to ensure your order arrives safely and on time. Please review our shipping policy before placing your order.

1. Processing Time

All orders are processed in the order they are received. Processing times are listed in each product description. These times do not include weekends or holidays.

Custom or made‑to‑order items may require additional time.

2. Shipping Methods & Delivery

We ship using the carrier and service level selected at checkout. Once your package is handed to the carrier, delivery speed and handling are their responsibility.

Delivery estimates provided by carriers are not guaranteed.

3. Tracking Information

A tracking number will be provided once your order ships. Please allow up to 24 hours for tracking to update in the carrier’s system.

4. Lost, Delayed, or Stolen Packages

We are not responsible for:

Packages marked as “delivered” but not received
Delays caused by the carrier
Lost or stolen packages

If an issue occurs, please contact the carrier directly to open a claim. We will assist with documentation if needed.

5. Incorrect Shipping Address

Customers are responsible for entering the correct shipping address at checkout. We cannot replace or refund orders shipped to an incorrect address provided by the customer.